1.The refund application entry will become available to you after the service is activated.

2.Within 7 calendar days from the date you successfully start using the service, you may cancel the service without providing a reason and receive a full refund.

3.If a refund is requested after the 7-day cooling-off period due to service quality issues, we will calculate the amount on a case-by-case basis, proportional to the remaining unused service period. For example: With a monthly service fee of $6, purchasing 3 months totals $18. If a refund is requested after 5 days of use, the refund amount would be $18 * (1 - 5/90) = $17.

4.After submitting a refund application, the status will change to "Processing." The refund amount will be returned via the original payment method within a maximum of 10 business days. The specific time for the funds to reach your account depends on the processing cycle of your card-issuing bank or payment service provider.

5.We are committed to processing your refund requests promptly within the legally required timeframe. If you are unable to exercise your statutory right of withdrawal within 7 days due to a technical failure on our platform, please contact customer service, and we will provide a solution for you.